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Why Zimbabweans Abroad Shop Online with Us

We have Everything You Need

Tiles, baths, taps, vinyl, tools & more in one place. Complete your entire home project with

Quick & Easy Ordering

Browse, compare, and order in just a few clicks.

Safe & Secure

Your information and payments are always protected.

Trusted Since 1983

Serving Zimbabwe with quality and reliability for over 40 years.

What Our Customer Say

"Fantastic service! I ordered tiles online from abroad for my family in Harare. The whole process was smooth and my relatives collected everything without hassle. Highly recommend their Diaspora option."

"Very polite online sales and ordering online is user friendly. Punctual, fast and efficient service. Ordered tiles on a Friday afternoon and received them in good order on the Saturday morning. Excellent at communication and updates whatsapp throughout the process which gives one confidence and happy to recommend. Keep up the good work”

"I contacted the Msasa store with an enquiry and spoke to Sean who was extremely professional, attentive and provided immediate help. My concern was resolved in a very short space of time. Truly outstanding service — Bathroom Boutique is lucky to count him among their staff!!!"

"Excellent selection of bathroom products at fair prices. The online platform made it simple to shop while I was overseas, and my order was ready for pickup in Harare on the same day. Only wish delivery was available, but collection worked perfectly."

"Bathroom Boutique has really raised the standard for online shopping in Zimbabwe. Secure payment, clear categories, and no hidden costs. I’ll definitely keep using them for future projects."

Frequently Asked Questions

How does the Diaspora Online service work?

You shop online from anywhere in the world via our website or contact our websales team on WhatsApp (+263 77 132 6413), pay securely via any of our secure payment methods (In partnership with Stanbic), and your family or contractor collects the order in Harare or Bulawayo Stores.

Can I pay from outside Zimbabwe?

Yes. We accept international cards and payments. You can pay via a secure payment link for VISA/Mastercard card payments, or we can send international bank transfer (EFT or SWIFT) details. Once payment is received, we’ll prepare your order and arrange collection.

How does my family collect the order?

Once your order is ready, we notify the person you’ve listed as the collector. They simply present their National ID and the Invoice number at our store for pickup.

How do I know my order is safe?

We keep your order reserved under your name until it is collected. Our staff verify ID and order numbers before releasing products, so your purchase is protected.

How do refunds work?

Absolutely. Our sales team can assist you through WhatsApp, phone, or email. We also provide combo deals and recommendations for common projects.

Is my payment safe when shopping online?

Yes. All payments are processed through secure, encrypted gateways used by trusted local and international banks. We do not store your card details, and your information is always protected.

How do refunds work?

Refunds go back to the original payment method. Your family can also choose store credit or exchange for another item of equal value. Yes. If your family collects an item and it’s not suitable (wrong size, style, etc.), they can return it within 7 days of collection, provided it’s unused and in original packaging.

Is delivery available in Zimbabwe?

We don’t currently offer delivery in-house. All orders are available for free in-store pickup at our Harare and Bulawayo, While we don’t deliver directly, we can recommend trusted external transporters who can assist with moving your order to your home or project site. These arrangements are made directly with the transporter.

Secure and Convenient Payment Options